My experience with this company was extremely bad. The customer service is a complete disaster. The items never arrived. There was a mistake in the address, I contacted them in time to correct it but they never reacted, asking me to contact the delivery companies myself. I did that and was informed that only sender can instruct the delivery companies about any changes. The FRS did nothing, were very slow. In the end, after 2 months i received the reimbursement for the items on my paypal account, however no information from the "customer" service. I was not offerred to have the items re-send, even though i was ready to pay for delivery again. The way all process was handled and the tone of e-mails left really bitter taste. Never again. There are really more and better companies and if they do not correct their way of working, there is no bright future for this company. If you hesitate-my advice is shop somewhere else.